They do not honor warranty's and they have the worst customer service! Three times they denied my claim without ever seeing my phone. I Just don't get it. How can they determine anything without seeing the damage. You can also tell they are reading from scripts,
I have now filed a complaint with the BBB. Of course they still have not responded. I tell you when you ordering they respond real quick. They want nothing to do with you after they get 150.00 to repair I cracked Iphone6 screen. They are overpriced and rude
If you want to avoid a headache avoid this Company and the lousy customer service.
This reviewer shared experience about warranty issue and wants this business to "fix the screnn" as the author lost $700. This person is overall dissatisfied with iCracked. Reviewer wants customer support to reach our to him or her ASAP for further discussion of this matter.
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