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They do not honor warranty's and they have the worst customer service! Three times they denied my claim without ever seeing my phone. I Just don't get it. How can they determine anything without seeing the damage. You can also tell they are reading from scripts,

I have now filed a complaint with the BBB. Of course they still have not responded. I tell you when you ordering they respond real quick. They want nothing to do with you after they get 150.00 to repair I cracked Iphone6 screen. They are overpriced and rude

If you want to avoid a headache avoid this Company and the lousy customer service.

Product or Service Mentioned: Icracked Customer Care.

Reason of review: Warranty issue.

Monetary Loss: $700.

Preferred solution: Fix the screnn.

Company wrote 0 public responses to the review from Sep 05, 2016.
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Anonymous
Poquoson, Virginia, United States #1217892

BEWARE!!!!! Never go for Icracked.

They are over priced, Rude and just want to fetch money from you! Icracked have the worst customer service and not all Itechs are good in their job!

donot take risk and waste 150$. Apple store fixes the phone with lesser cost than icracked and they fix it with in an hour wait in the store.

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