Product: Icracked Cell Phone Repair Clear all filters (15 of 15 reviews match)
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The iPhone 6 Plus was draining the battery very fast and took a long time to charge. So the tech came out (he was on time and professional), inspected the phone and did troubleshooting and then replaced the battery and charging port. He charged me $130 for the repair....
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1.3
Product
Icracked Cell Phone Repair
I didn't like
  • Awful service
  • Customer service
  • Reliability on itech experience
#1105451
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I wonder, why attempt to install it if it's not necessary? Screen never worked consistently since install...hard to text, random predictive words pop up, glitches and screen-locks out. Attempted to get in touch with iCrack and spoke to another tech who said the seal...
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1.5
Product
Icracked Cell Phone Repair
I didn't like
  • Scheduling responsibility
  • Warranty
#1102378
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I tell him I will be gone at 5:30so he has to be done by then. He messages me AT 5PM and tells me he cannot make it. I contact iCracked and understandably ask for another technician. No they have no one else and since I don't want him they cancel the order. What a...
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1.0
Product
Icracked Cell Phone Repair
I didn't like
  • Scheduling responsibility
#1101560
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"ICracked" is false advertisement!

#1073741
I used this service and it was the worst. They lied about the life time scam, the keyboard on my iPhone never functioned the same way, The screen was not sealed. I called they couldn't even find my infos! They themselves don't even know about the warranty! Please do not use them or your money goes to waste!
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Icracked Cell Phone Repair Review

#957628
Made an appointment with a technician same day at 4pm. He was in time and I was able to track him on the way to my house as well as see a photo of my technician. He repaired my IPhone 6 screen in less than 30 minutes and was nothing but professional. Great company and great service!
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A tech came to my home to fix a cracked screen on my iPhone 6. All went well - phone looked brand new - the only problem was that it didn't work. The screen went black when I touched it in any application and had to keep rebooting. I caught the tech as he was leaving...
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Anonymous
Jonah00007

Had the same problem with my wife's phone she has a 6s I called an itech out there he came and fixed the screen the next day the phone won't even come on I contacted the itech...

Anonymous
Jk

Update: It's 5 days later and my phone is still broken. Abdullah, the tech, will not call me back. The customer service people make grand promises and NOTHING has been done. A...

1.0
Product
Icracked Cell Phone Repair
#1093489
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I was scheduled an appointment online to have my screen replaced. The technician waited 40 minutes to contact me to "inform" me that he was out of stock on my screen and that I could go back and get another tech thru iCracked. No I couldn't, they website would not let...
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1.0
Product
Icracked Cell Phone Repair
#1089495
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I had my 6plus screen replaced and 3 days after it started turning gray and i would have to turn it off and back on to use it. I text the tech who did the install (pete bleznik) and never got a response. Then i contacted Mica from warranty repair. Who asked for a video...
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Anonymous
Jk

The exact same thing is happening to me! This company is fraudulent and they operate a scam. As you said, the warranty is worthless. I've already posted a complaint with the B...

Anonymous
SK

I have had the exact same response... i.e. 'We're not responsible' they've ruined my phone. I'm going to have to buy a new one because it keeps freezing up every other minute...

1.7
Product
Icracked Cell Phone Repair
#1082640
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Dont even try iCracked for the following reasons: 1.They are not using anything original they just use *** screens and parts the technician used 2 screens to fix my mobile and it did not work. 2.No warranty as most of the mobile phones are bended (as per iCracked...
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1.3
iCracked Shiloh, Pennsylvania
Product
Icracked Cell Phone Repair
I didn't like
  • Warranty
  • Customer service
  • Frame damage test which is very funny
#1069125
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I cracked my iphone 6s screen. After looking around for a repair co I settled with Icracked. They offer AOL customers a discount. well the technician was given my phone around 4pm and i got it back around 1030pm. This kid looked like he didn't know what he was doing....
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Mzdee
Mzdee

I contacted my bank and they refunded the entire amount to me. But I never heard back from the icracked rep or the technician

1.3
Product
Icracked Cell Phone Repair
I didn't like
  • Long time it took the tech to repair the phone
#1065351
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Came to fix iphone, a day after, the phone went bezerk, opening up applications on its own, dead spots, etc.I thought, OK, I'll just call them back and they will send someone out. No. I had to file a warranty claim, called day after day and nobody from the warranty...
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1.0
Product
Icracked Cell Phone Repair
#1057175
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He said he would have to order the screen and would call me back. This is for a 6S mind you, not exactly an obsolete or uncommon phone today. After 3 days I called him since i had not received a call. He said he would get right back to me to set up a time. Never heard...
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Mzdee
Anonymous

lucky for you he didnt touch your phone. try fruit fixed or the guy in the middle of the mall. least that will take one hour or less

1.0
Product
Icracked Cell Phone Repair
I liked
  • Price looked good
#1034817
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